Customer Relationship Management (CRM)
Passfield’s sophisticated CRM system is designed to help you maximise sales and deliver excellent customer service in a way that suits how you like to work.
It will help you track your communications, manage campaigns and events as well as produce and deliver standard letters by post, email or fax.
It’s also very flexible; so if you like you can create your own event types and contact categories, record multiple addresses and multiple contacts per client or supplier.
“All mailings are now personalised using Passfield, and this definitely increases the response rate.”
John Cleland, Stock Controller at West Kington Nurseries